What is covered:
- Rings: Ring resizing up/down*, Ring reshaping***
- Chain: Fix or replace a broken jump ring, Resize chain, Chain repair/ soldering
- Earrings: Earring post soldering
- Gemstones: Gemstone setting or replacement service**, Stone tightening
- Jewellery Enamel Repair
- Cleaning & Restoration: Jewelry polishing, Gemstone polishing
*If a ring has a specific design, curve or stones, it might not be possible to resize it. That depends on different factors and most importantly on how many sizes you want to size it up or down. So, please contact us!
**Gemstone setting and replacement services will be subject to a fee. We will quote a price before proceeding with your repair.
***If a ring has been mishandled and cannot be reverted to its original shape, we will do our best to help out - But we cannot guarantee a replacement in case the damage cannot be mended by a jeweler. In that case, if the ring is still available, we will keep the piece of metal for recycle it and we will give you a discount to repurchase it for less. That will happen, only if you agree!
Don't forget to add your order number when you contact us.
